Terms of service

Terms and Conditions  

Effective Date: 10/10/2024
Welcome to सुत Reet, a brand under the parent company "House of Misir Vastra." By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. 

1. General Information  

1.1. सुत Reet ("we," "us," "our") is an online platform for purchasing clothing and accessories.  
1.2. By using this website, you represent that you are at least 18 years old or have the consent of a legal guardian to use the website.  

2. Use of Website  

2.1. You agree to use this website only for lawful purposes and under these Terms and Conditions.  
2.2. You are prohibited from:  
   - Misusing the website by knowingly introducing viruses or harmful content.  
   - Using the website for any fraudulent or unlawful activity.  

3. Account Registration  

3.1. You may need to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account and password.  
3.2. All personal information provided must be accurate, complete, and up-to-date.  
3.3. We reserve the right to suspend or terminate accounts that violate these terms.

4. Product Information  

4.1. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings or manufacturing processes.  
4.2. All products are subject to availability, and we reserve the right to discontinue any item at any time.  

5. Pricing and Payment  

5.1. Accepted Payment Methods
We accept the following payment methods for your convenience:
  • UPI (Unified Payments Interface): A fast and secure method to make payments directly from your bank account.
  • Credit/Debit Cards: All major credit and debit cards are accepted, including Visa, MasterCard, and others supported by our payment gateway.
  • Internet Banking: You can complete transactions through net banking services provided by your bank.
5.2. Payments must be completed in full at the time of purchase. Orders will be processed once payment has been successfully received.
5.3. सुत Reet uses secure payment gateways to process transactions. However, we are not responsible for errors, delays, or issues caused by third-party payment service providers.
5.4. Any additional fees or charges (e.g., service fees or currency conversion charges) imposed by your bank or payment provider are your responsibility.
5.5. In case of payment failures or errors, please contact your payment provider or reach out to our support team for assistance.

6. Shipping and Delivery  

6.1. We offer shipping within specified regions. Delivery times and fees vary based on the location and shipping method chosen.  
6.2. सुत Reet is not liable for delays caused by shipping carriers or unforeseen circumstances.  

7. Returns and Refunds  

7.1. Returns and refunds are accepted under our Return Policy.  
7.2. Items must be returned in their original condition, with tags attached, within the specified return period.  
7.3. Refunds will be processed within 4-7 Days after the returned item is received and inspected.

8. Intellectual Property  

8.1. All content on this website, including images, text, logos, and designs, is the property of Sutreet and the House of Misir Vastra.  
8.2. Unauthorized use or reproduction of any content is strictly prohibited. 

9. Limitation of Liability  

9.1. सुत Reet and House of Misir Vastra will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.  
9.2. In no event will our liability exceed the amount paid by you for the product in question.  

10. Governing Law  

10.1. These Terms and Conditions are governed by and construed under the laws of the Indian Constitution.  
10.2. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in law.  

11. Amendments  

11.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice.  
11.2. Continued use of the website after changes are made constitutes acceptance of the revised terms.  
Thank you for choosing सुत Reet by House of Misir Vastra!